Citizens can be considered to have seven roles in relation to public administration. These roles are:
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Customer
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User
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subject
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Voter
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Tax Payer
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Partner
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Executive
Customer
Citizens using alternative public services and products are considered as customers. For example; Citizens using public transport have the option to take a taxi or go with their own car. In this case, the citizen is the customer.
The task of Kamu admin: Here the public administration works as a service provider. As with service providers in the private sector, it should offer the fastest, cheapest, best and highest quality service.
User
subject
Citizens use publicly operated facilities and facilities. For example, roads, sewer networks, parks, cultural centers, libraries, elderly and disabled care services, sports facilities and sports activities, etc.
"value"
for everyone accessible, uninterrupted, clean, transparent shared facilities. Personal opportunities that can be accessed at any time, tailored to the needs of people.
Voter
Tax Payer
Partner
Executive
"value"
Timely services provided, suitable
ve to be safe.